Quarterly KPIs including availability and average response time across our online channels
| Channel | Uptime % | Average response time AIS (ms) | Average response time PIS (ms) |
|---|---|---|---|
| Internet Banking | 99.80 | 353.01 | 236.04 |
| Mobile App | 99.78 | 216.26 | 222.48 |
| Xs2a Api | 99.75 | 872.48 | 653.25 |