Quarterly KPIs including availability and average response time across our online channels
| Channel | Uptime % | Average response time AIS (ms) | Average response time PIS (ms) |
|---|---|---|---|
| Internet Banking | 99.86 | 417.74 | 161.49 |
| Mobile App | 99.90 | 137.80 | 140.15 |
| Xs2a Api | 99.97 | 402.85 | 198.54 |